Change Management for Marks & Spencer- myassignmenthelp.com

Question: Examine about theChange Management for Marks Spencer. Answer: Presentation This contextual analysis manages a UK retailer organization named as Marks Spencer that has in excess of 1000 stores in nations like Britain (Wilson, 2015). This retail organization is confronting greatest attire deal tumble from most recent 10 years due to banking emergency as it end its dependence on overwhelming markdown. Imprints Spencer depends intensely on its underlying occasional conveyances also as can take a long time for new request for arriving at stores. The investigation appropriately breaks down about the progressions need in the retail organization (Marks Spencer) with the goal that it can hold its highest situation soon (Johnson et al., 2013). Imprints Spencer drives the food retailing part and targets giving phenomenal quality to their clients for over past years. As of late, they are confronting firm rivalry from nearest contenders like Tesco and Sainsbury. Hence, the current portion will examine the need of progress inside Marks Spencer for achievement of future o bjectives just as destinations. Investigation On basic investigation, it is noticed that Marks Spencer should employ or advance local people for aiding at the hour of planning the items that better suit the market needs and keeping up universal intrigue. It is prescribed to Marks Spencer for including more individuals from the nearby populace or topography that add to the Board of Directors. Imprints Spencer need to acknowledge the thoughts by the representatives (Sullivan Gouldson, 2016). The retail-based organization named as Marks Spencer are effectively working in the area for over quite a while from now and trusts in outright market authority. In doing as such, the organization even confronted a few difficulties for specified time period. Offers in Marks Spencer have fallen hugely after UK high road retailer cautioned that benefits liable to endure another shot as it pushes through changes to resuscitate its garments business just as conditions stays testing both in Britain and in and over the world (Purvis, 2015). The consequences of Marks Spencer for the budgetary year demonstrated about at 19% decrease in pre-charge benefit to 488.8 million on bunch income. The organization need to alter brings about constant clients just as acquainted customized proposals with its site. The center objective socioeconomics of Marks Spencer are for the most part from web based life clients and they don't have 5, 40,000 Facebook just as 72,000 Twitter devotees. Besides, Marks Spencer has even incorporated web-based social networking into its reusing programs in the most suitable manner (Johnson et al., 2013). To that, Marks Spencer confronted a few troubles in view of various explanations behind quick changing condition or commercial center. The organization had planned methodology by naming new part in Top Management for meeting significant difficulties in the current serious commercial center. The top administration of Marks Spencer needs to figure current methodology for each circumstance in the most ideal manners (Olins, 2017). Right off the bat, Marks Spencer need to take part in enhancement and the contenders are Tesco and Sainsbury. These organizations really offer wide scope of items just as administrations that begins from selling worldwide calling cards to protection and banking administrations. Moreover, Marks Spencer has exceptionally constrained items just as administrations portfolio and growing for expanding the incomes (Kiron et al., 2013). Also, Marks Spencer need to comprehend the social contrasts among its clients. With the appearance of globalization, buyer of Marks Spencer items and administrations are the genuine delegate of various social foundations in the serious commercial center. Moreover, the administration of Marks Spencer needs to comprehend the social contrasts at the hour of contriving the items, administrations and promoting materials (Johnson et al., 2013). Imprints Spencer had filled the hole between quick designs. The organization needs to lead statistical surveying for understanding the requirements and inclinations of clients. Imprints Spencer needs to advertise the portion in the most fitting manner. The organization needs to comprehend just as treat every one of the stores separately (Johnson et al., 2013). By and by, the administration of Marks Spencer needs to detail systems for expanding piece of the pie in UK by improving exercises, for example, client fascination and maintenance simultaneously (Hayes, 2014). This specific organization had been working effectively from past decades and appreciates benefits for more than 9.7 billion just as working benefit at 824.9 million. The retail based organization appreciates high piece of the overall industry at 11.7% in a portion of the significant segments, for example, dress and footwear. Indeed, even in food and basic food item items, the organization appreciates a piece of the pie o f 3.9%. Imprints Spencer need to acquire improvement the online business so the business exchanges can be effectively contrasted and the disconnected professional interactions. The administration of Marks Spencer chiefly tends to consider critical measure of money related speculations for getting upgrades the web based business exercises of business exchanges in a powerful manner. The Management of Marks Spencer need to focus basically on forceful worldwide development (Drucker, 2017) Imprints Spencer connects with its exercises in Corporate Social Responsibility parts of business exercises. All things considered, dynamic commitment in CSR related exercises will help Marks Spencer in different manners (Johnson et al., 2013). What's more, Marks Spencer need to effectively take an interest in CSR related exercises particularly from non-government association, private people and government association. Along these lines, dynamic commitment should be taken by Marks Spencer on CSR related exercises for executing the advertising reason. End Toward the finish of the examination, it is reasoned that the technique of Marks Spencer meet the reasonableness rules dependent on benefit amplification. What's more, the plausibility rules are other need forced to the technique of Marks Spencer that incorporate nearness of the assets. The above investigation appropriately clarifies the multifaceted nature of changes that happens inside the organization and its business tasks. Change the board isn't generally effective however is an approach to progress and learning and this is the motivation behind why organization need to face challenge and discover ways for additional adjustments in their business activities. Reference List Drucker, P. F. (2017).The Theory of the Business (Harvard Business Review Classics). Harvard Business Press. Hayes, J. (2014).The hypothesis and practice of progress the executives. Palgrave Macmillan. Johnson, G., Whittington, R., Scholes, K., Angwin, D., Regnr, P. (2013).Exploring methodology text cases(Vol. 10). Pearson. Kiron, D., Kruschwitz, N., Reeves, M., Goh, E. (2013). The advantages of supportability driven innovation.MIT Sloan Management Review,54(2), 69. Olins, W. (2017).The new manual for personality: How to make and support change through overseeing character. Routledge. Purvis, M. (2015). Course and circumspection: the jobs of focus and branch in the interwar the executives of Marks and Spencer.History of Retailing and Consumption,1(1), 63-81. Sullivan, R., Gouldson, A. (2016). Looking at the environmental change activities, targets and execution of UK and US retailers.Corporate Social Responsibility and Environmental Management,23(3), 129-139. Wilson, J. P. (2015). The triple primary concern: Undertaking a financial, social, and natural retail supportability strategy.International Journal of Retail Distribution Management,43(4/5), 432-447.

SPSS Quantitative Research Essay Example | Topics and Well Written Essays - 1500 words

SPSS Quantitative Research - Essay Example Country’s GDP per Capita fundamentally predicts Education Expenditure per Capita,â î ² = .967,â t(46) = 25.64,â pâ Gross domestic product can be partitioned into four classes as low salary, low center pay, center pay, and high pay. Furthermore, there are six world areas as Africa, Asia, Europe, North America, Oceania, and South America. Figure 2 shows the GDP classes for every one of the six-world areas. From figure 2, it very well may be seen that the majority of the high salary GDP class country’s are in Europe and the vast majority of the low pay GDP class country’s are in Africa and Asia. The principle concern with respect to the result of Chi-square Dependence test is that all cells have expected tally under 5. Along these lines, to conquer this worry GDP classes ought to be isolated in lesser gathering, for example, low pay and high pay and likewise, the world area ought to be separated in lesser district. By doing this, excepted include will be more prominent in all cells. The normal complete populace development is about 1.5% per annum (SD = 1.3% per annum) with half of the all out populace development is beneath 1.3% per annum. The most widely recognized complete populace development is about 1.7% per annum. The scope of complete populace development is 7.9% per annum with - 0.2% per annum being least and 7.7% per annum being most extreme. The conveyance of the complete populace development is slanted to right (skewness = 1.92) that is additionally affirmed by histogram (figure 3) and boxplot (figure 4) of the all out populace development. Since the dissemination is vigorously slanted, the best proportion of area and scattering of complete populace development is middle (1.3% per annum) and Interquartile extend (1.8% per annum). The normal

How Social Media Used During Emergencies [INFOGRAPHIC]

How Social Media Used During Emergencies [INFOGRAPHIC] Make Money Online Queries? Struggling To Get Traffic To Your Blog? Sign Up On (HBB) Forum Now!How Social Media Used During Emergencies [INFOGRAPHIC]Updated On 23/04/2017Author : Pradeep KumarTopic : InfographicShort URL : http://bit.ly/2ozH1RG CONNECT WITH HBB ON SOCIAL MEDIA Follow @HellBoundBlogWe all have witnessed the power of Social Media, but during Emergencies? Yes, they do. People are too obsessed with Social Media (eg., Facebook), even a woman can poison her family and run with her lover or much worse, kill her baby for Farmville Interruption. Social media is nothing but the use of web-based and mobile technologies to turn communication into interactive dialogue.Below we shared another useful Infographic that clearly shows how we use Social Media during Emergencies.Use this link for larger version of this infograhic.Data and Image Credit : CreditLoanREADI Blogged My Cousin A Bride - Bride Brand

The Work Of Mill The Foundation Of Liberalism And Modern...

Is it acceptable to steal money from other people? What if an individual were to ‘persuade’ others to give him/her money? Furthermore, what is the ‘stolen’ money were to be helping the lives of others? A licensed casino is allowed to persuade people to spend money on gambling, with minimal to no repercussions, but hysteria ensues on campuses everywhere over political correctness and ideology. The connection between casino gambling and student protests is â€Å"the nature and limits of the power which can be legitimately exercised by society over the individual† (Mill 1). In other words, who or what has the right to impose restrictions on an individual or on society. The English philosopher, John Stuart Mill, argues such concepts of free expression and political theory in his essay titled, On Liberty. The work of Mill is considered to be the foundation of liberalism and modern day politics. In order to fulfill the idea of perfect liberty, there must be no restrictions or limitations enforced on expressions so that society may attain the truth. The tyranny of the majority is best illustrated with one majority group imposing its interest above the minority. There are societal norms that are put in place by the majority, such as not picking your nose, that in which case if are disobeyed, individuals are seen as outcasts. Just because the majority of people say to do or not do something, does not enact it as law, especially over the matter of opinions. Nevertheless, John Stuart MillShow MoreRelatedEssay on John Lockes Lasting Impact on Society1840 Words   |  8 PagesProviding the 17th century world with an alternative, innovative view on philosophy, politics, economics, and education among other interrelated and important aspects of life, John Locke proved to be a person of immense impact. Born in 1632, in Wrington, England, Locke was the author of many known writings which include the Essay Concerning Human Understanding (1689), The Two Treaties of Government (1698), A Letter Concerning Toleration (1689), and Some Though ts Concerning Education (1693) (GoldieRead MoreThe Creation Of Western Civilization2015 Words   |  9 PagesFrom its beginnings at the foundation of ancient Greece, our present humanity has evolved itself to be focused on the value of each individual. The contradiction in terms of Western civilization, however, was also was made obvious right from the start. The Greek’s attention on individuals arose from a slavery based society. The focus on individual rights created both a democratic system and an increase in learning, as well as scientific revolutions that would remain unique until the Renaissance.Read MoreA Comparison of Marx and Engels with Mill Regarding Social and Economic Progress3483 Words   |  14 PagesMarx and Engels with Mill Regarding Social and Economic Progress To understand what these two different philosophies tell us about the nature of social and economic progress it is important to clearly establish, for the purpose of this essay, a definition of the word progress. Many philosophers see progress as being a positive, continuous advancement into the future where, if we do not gain full scientific and empirical knowledge of our surroundings one day, then we willRead MoreWomen And Their Roles During The Second Industrial Revolution3502 Words   |  15 Pagesdifferences. The second Industrial Revolution affected women uniquely, and their involvement and contributions were distinctive as well. 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Hence, traditions die and leaveRead MoreHerbert Spencer Essay13142 Words   |  53 PagesSpencer | Herbert Spencer (1820-1903) was an English philosopher, scientist, engineer, and political economist. In his day his works were important in popularizing the concept of evolution and played an important part in the development of economics, political science, biology, and philosophy. Herbert Spencer was born in Derby on April 27, 1820. His childhood, described in AnRead MoreLiterature and Politics the Impact of Dostoevsky9582 Words   |  39 PagesLITERATURE AND POLITICS: THE IMPACT OF FYODOR DOSTOEVSKY Dostoevsky and the Legend of the Grand Inquisitor, by Vasily Rozanov. Translated and with an Afterword by Spencer E. Roberts. Ithaca and London: Cornell University Press, 1972. Pp. xi. 232. $12.50. Political Apocalypse. A Study of Dostoevskys Grand Inquisitor, by Ellis Sandoz. Baton Rouge: Louisiana State University Press, 1971, Pp. xviii. 263. $13.50.* ostoevskys great novels have spawned a vast library of critical 1/literatureRead MoreOne Significant Change That Has Occurred in the World Between 1900 and 2005. Explain the Impact This Change Has Made on Our Lives and Why It Is an Important Change.163893 Words   |  656 PagesLisa M. Fine, The Story of Reo Joe: Work, Kin, and Community in Autotown, U.S.A. Van Gosse and Richard Moser, eds., The World the Sixties Made: Politics and Culture in Recent America Joanne Meyerowitz, ed., History and September 11th John McMillian and Paul Buhle, eds., The New Left Revisited David M. Scobey, Empire City: The Making and Meaning of the New York City Landscape Gerda Lerner, Fireweed: A Political Autobiography Allida M. 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The Effects Of Stress On Infants And Young Children

genes to either turn on or turn off as a response to our immediate environment, either within the womb or after birth. Many psychological theorists believe that our environment shapes us as individuals and one of the ways our environment shapes us is through stress, either experienced directly or indirectly. Stress is a complex physiobiological response that can have enduring biological, emotional, and behavioral consequences (Lupien et al, 2009). A fetus is sensitive to hormonal and other physiological indicators of stress within the womb and exposure to stress carries on after conception and continues to affect emotional and cognitive functioning of infants and young children. Similar to many other psychological disorders, ADHD has roots early in life. After birth, stress continues to affect infants and young children in comparable ways when they exposed to stress. The hypothalamic-pituitary-adrenocortical (HPA) axis (the body s regulatory system that integrates the nervous system with the endocrine system and controls reactions to stress) matures significantly during the early childhood. Exposure to stress early in life has programming effects on the brain (hippocampus, frontal cortex, and amygdala) and chronic stress changes HPA functioning by altering the neurological circuitry, in part through its effects on the limbic and cortical processes (Ulrich-Lai Herman. 2009). The behaviors correlated with disrupted HPA activity include heightened vigilance andShow MoreRelated Developmental Psychology Essay examples918 Words   |  4 Pages emotional development. Topic 4 - The Development and Variety of Attachments ==================================================== Attachments are emotional bonds that are formed with people very close to us. 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These factors are dependent on the age of the infant/child at the time of the occurrence, the question of whether the abuse was a single event or a ritual norm, and the relationship with and the identity of the abuser, as well as whetherRead MoreThe Effect Of Physical Activity On The Heart Disease And Links Of Cognitive Ability1267 Words   |  6 PagesOver exercising and the effects on the heart disease and links to cognitive ability The capacity to mentally process, reason, perceive, plan, understand and learn is called cognition. It is important as it help us understand the world and people around us. It is the ability to interpret and comprehend sensory information by transforming, storing and recovering the said data ( (Neisser, 1976). 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Literary Analysis Of Freedom Of Speech - 1325 Words

The Freedom of Speech: A Literary Analysis of the American Identity According to the First Amendment of the United States Constitution, â€Å"Congress shall make no law respecting an establishment of religion, or prohibiting the free exercise thereof; or abridging the freedom of speech, or of the press.† The First Amendment gives Americans the right to speak their minds no matter what their ideas are, and prohibits the government from taking that right away. The freedoms of speech, religion, and the press were what the country was built on, and are still exercised every day in America. American citizens, since the times of the British Colonies, were so outspoken that they founded a nation on the freedom to believe whatever you want to†¦show more content†¦This use of definitive words like â€Å"will† (Edwards 9) and â€Å"shall† (Edwards 9) shows how Edwards expresses his thoughts and ideas in a way that makes every listener feel as though they are fact. As an American, Edwards has the right to express his opinions however he wants to. His strong language, even when facing entire colonies of people with ideas that oppose his, proves how opinionated Edwards is, and how he is unafraid to share his ideas. Edwards is a man who states his ideas as though they cannot be wrong and has no hesitation doing so, which makes him American. Like Jonathan Edwards, William Cullen Bryant is an American who is not afraid to share his ideas in his poem â€Å"Thanatopsis.† Born almost one hundred years after Edwards, Bryant and the Reverend had almost exactly opposite ideas regarding life and death, but both men were not afraid to express their thoughts. Bryant’s words, unlike many poets and writers before him, were not centered around religion. Bryant chose to express his true thoughts even though they were unpopular, without the fear that he would be persecuted or rejected for publishing an uncommon opinion. Instead of talking about Go d and heaven, Bryant’s poem focuses on the idea that â€Å"†¦Earth, thatShow MoreRelatedRhetorical Analysis Of Abraham Lincoln s Speech939 Words   |  4 Pagesâ€Å"Four score and seven years ago†¦Ã¢â‚¬  the first six words of the famous speech given by Abraham Lincoln on November 19, 1863. Considering the brevity and simplicity of the speech, this powerful masterpiece has impacted citizens of the United States for generations. By further analysis, I have found a few tricks that give this piece its’ powerful punch. I propose the wise use of timing, emotion and rhetorical devices used in his speech all contributed to creating this legendary dialogue. 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Pandit Jawaharlal Nehru was the first Prime Minister of Independent India. He addressed this iconic speech to the Indian Constituent Assembly on the eve of India’s Independence Day at New Delhi, India. Pandit JawaharlalRead MoreThe relation of form to content in Mark Twains The Adventures of Huckleberry Finn1097 Words   |  4 Pagesmanipulation of aesthetic through an emphasis of the ‘Vernacular’ rather than the ‘Literary’. The Adventures of Huckleberry Finn is therefore a novel that speaks for, and is demotic of, the people of the American South. The form of The Adventures of Huckleberry Finn, manifest in this vernacular aesthetic, is achieved through an attempt to approximate and reproduce idiomatic speech. 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Sport and Leisure Operations Management †MyAssignmenthelp.com

Question: Discuss about the Sport and Leisure Operations Management. Answer: Introduction In this report, the company I have selected for marketing audit is Ifeelgood24/7. It is an express health clubs, which offers Gym/physical fitness center. This company provides some health/beauty session to the customer and also provides personal trainers as per customer requirement. As the name clarify that this Gym is available for 24 hours and for 7 days to the customer. This gym provide free 7 days trial to the customers who want to join later those customer have to buy membership for joining the club or they can buy sessions from personal trainers after joining the club. Further report will talk about the marketing audit of the company. Marketing audit refers to the comprehensive, systematic, analysis, evaluation and the interpretation of the business marketing environment (Wilson, 2002). Ifeelgood24/7 is a private organization situated in Australia, it was founded in 2010. At that time there were only 5 employees. It provides physical fitness facility, health and beauty session to the customers. The revenue generated by the company: - the organization generated $3.59M in a particular year, which was 5 times higher than the $759,812 average for all the physical fitness centers in Australia. The companys annual sales volume is $3.59M; each employee of the company is generating revenue of $718,694 per employee (as per 5 employees in a company). This means that Ifeelgood24/7 employees are generating 3 times more revenue per employee than the average organization. When the revenue generated by the company is more than other fitness centers then we can totally agree that the facilities provided by the company are far better than other companies (Find the company, 2017). This directly impact on the goodwill of the company, or reputation or brand value. If company provides g ood facilities, customers will definitely recommend the name of the company which helps in increasing the number of customers and make the brand popular. This puts Ifeelgood24/7 in the top 10% of companies in the industry. Strength of Ifeelgood24/7 This company works for 24 hours and 7 days a week, which is a happiest thing for most of the customers as they generally work on week days and will get time on weekends. So they can easily take sessions and other thing is if they did not get time at day time they can go late night, as this service is available for 24 hours. Ifeelgood24/7 provides 7 days free trail, generally companies provide 3 days trail so that they can check the facilities but this company provides 7 days free trail which make easier for customers to understand the facilities and atmosphere. There are total 12 outlets in Australia, as they started with only one outlet and now they have 12 outlets so convenient for the customers to visit the nearest one. Affordable for the customers, if we see the price for the membership package it is cheaper than other companies. Ifeelgood24/7 is providing the membership package at just $12.95. Weakness of Ifeelgood24/7 Customer membership can be cancelled within 30 days from the next billing cycle, for this you need to notify the club for the same. So sometimes, due to busy schedule customer forget to inform about the same. Late appointments for sessions, sometime due to the occasion, or on weekend; rush on the outlets result in delay in the appointments to the customers. At that point of time customer have to shift to different company. Rude behavior or unprofessional behavior of frontline employees will force the customers to shift to the other outlets. Bad customer experience, when a customer says to cancel the membership or requesting for any service then we should respect the customer point of view and with humble and kind response we can try to solve their problem. The above points state the strength and weakness of the company, as each and every company have some positive as well as some negative points (Ifeelgood24/7, 2017). So this analysis talks about the companys strength and weakness. Customer demands and needs, plays a vital role for a company. The companies have to make strategy where they can get more customers for their services. Over here, Ifeelgood24/7 has selected few segments of the market such as shopping center. If we see the outlets of the company then we find approximately 50 % of outlets in shopping centers and the rest outlets at the main markets or the centralized area. So the company has decided the centralized markets for the outlets (Piwek, Ellis, Andrews Joinson, 2016). Segment and target analysis: Company has to think for target customers, to whom they can provide their services. Ifeelgood24/7 targets all age group people starting from teenagers. They also select people according to the income or demands or needs, so that they can easily fulfill customer demand (Grisanti, 2002). After analyzing the market attractiveness, we can to why people are visiting Ifeelgood24/7 as this gym is comparative better than others as they have good infrastructure facilities, some fun activities to customer along with gym; that make customers refresh. They can take sessions which include yoga, meditation which is beneficial for their health (Fusion, 2017). This attracts the customer to move towards this gym. Customer wants to go gym to lose weight and to keep themselves fit and fine, some customer also demand for cardio equipments, weight training, personal training, racquet ball and a pool etc. so all these needs of customer are fulfilled by Ifeelgood24/7. They have specialist trainers and experienced employees who can help customer and assist them properly ( Mercer, 2015). In Australia each and every person is fitness and health oriented so the opportunities of companies are increasing day by day. There is different campus going on which makes customer aware about the benefits of going gym that ultimately increase the opportunities (Sharkey Gaskill, 2007). With the increase in opportunities of company there is increase in the competitors. There are many gyms in Australia who are competitor of Ifeelgood24/7 such as Virgin Active Health Club, Dohertys 24 Hour Gym and Fitness First etc. so these gyms give tough competition to the company. Competitor analysis Talking about the current positioning of the competitors as compare to Ifeelgood24/7, the company is on developing stage as compare to the other competitors such as Virgin Active Health Club, Dohertys 24 Hour Gym and Fitness First etc., from the reviews of the companies it is very clear that Ifeelgood24/7 need to work on the customer service and facilities. Competitor companies: - having a review rating of 4 stars out of 5 stars, based on 10 reviews or more approximately (Yelp, 2017). On an average they have good scoring and good reviews which justifies their work. On the other hand Ifeelgood24/7 has rating of 4 stars out of 5 stars based on 1 review, which shows that they are lacking behind (Yelp, 2017). Positioning Map Above positioning map shows the 4 aspects- low quality, high quality, low price and high price. Talking form the competitors point of view as we can see in the map that they either provide high quality with high prices or low quality with low prices. So this sows the competitors strategy. On the other hand talking about Ifeelgood24/7 they follow low price with high quality. This shows that they have a good market strategy which they are implementing with a positive attitude and that built customer experience (Thompson, Walter Facsm, 2016). Strength and weakness of key competitors: - the analysis shows that the customer opinion for other companies is quite good, as they provide good customer service, facilities (such as rock climbing wall, showers, cafe, change rooms, pool, saunas, a Power Plate room, a sleeping pod area) and personalization which create a big impact on customers. This is their strength because growth comes with customer delight. These companies are successfully leading in todays market but talking about weakness, sometimes customers feels that it is hard to get into some of the classes on week days. Analysis of service blueprint During the process there are many potential fail points of the service which is need to be taken care by Ifeelgood24/7 such as: - Waiting time: - Sometimes, customers have to wait for their sessions and for their personal trainers which creates problem for customer because they have to cancel their rest appointments just for gym. Frontline employee behavior: - Sometimes employees behavior effect customers as these employees became rude and unwilling to help customers. Ignorant of requests: - Customer faces problem when they have ordered any product or they need any kind of changes and if they want any additional things apart from it they also faced problem while requesting for the cancellation of the membership. The employees ignore the request or they forget to do that, later customer has to escalate same thing again and again. After the analysis we found these few things which need to be take care by the Ifeelgood24/7 so that they can deliver their best and can easily be able to generate revenue out of it (Mantia Lee, 2000). Analysis of Customer Service Strategy Customer service should be best from the company side, in this company should analyze or conduct the serve in which they can ask from customers about their services or any recommendations based on the services (Deuker, 2007). Thereafter, they can make strategies for doing changes in their services as per the customer requirements. The strategically evaluation on the current strategy shows that there are some customers who did like the service: - so we can add on customer service by compensating them. Company receive complains related to employees:- some customer did not get good treatment from the employees of the company, customer should acknowledge the facts and should making their staff realize that they should take care of customer. Employees should not treat any one badly. Equipments should be updated: - company should update the gym equipments timely, some of the customer does complain for the equipments because they did get any updated equipments. Analysis of Physical Evidence Each and every company should maintain physical services just to make comfort level in the organization. Same like that Ifeelgood24/7 have made strategy for good physical appearance such as cleanliness in the outlet, comfort of waiting area, facilities of different rooms or classes for different sessions or change room. These facilities are necessary for the customers (Yeoman Beattie, 2004). As per the analysis there are some potential problems as well so company need to make strategy to resolve those problems such as: - The waiting area is clean and tidy in the morning but in the afternoon it becomes untidy. Company need to make strategy they should appoint some to clean all the time so that customer always find the gym space neat and clean. The change room is always occupied with any of the customer. So other person has to wait for that so customer should think for the convenient of the customers and should make strategy for dealing with this problem. Company provides different sessions to the customer such as yoga and meditation for that the floor should not slips, it should be taken care by the company. Recommendations Ifeelgood24/7 is doing good job, company is developing very fast. In the short span this company has 12 branches in Australia, which is commendable. As the company is providing good customer services but still they have to work on it (Ifeelgood24/7 health clubs, n.d). Company should provide good customer service, or they should listen to the customer. What suggestions customer wants to give to the company? Not only listening to the customer suggestion but also implementing them and replying to the suggestions in the polite manner. Ifeelgood24/7 needs to add some different products to the Gym such as providing pool, rock climbing wall, cafe etc. which will help in increasing the customers as well as increase in the brand value. Reception and waiting area should be neat and clean, company should think for the physical conditions, infrastructure facilities that helps customer to attract towards the company and companys environment (Bates, 2008). References Bates, M. (2008). Health Fitness Management: A Comprehensive Resource for Managing and operating programs and facilities. Second edition. Australia. Deuker, C. (2007). Gym Candy. First edition. New York. Find the company. (2017). Ifeelgood24/7 Australia Pty. Ltd. Retrieved on 2nd May 2017 from https://listings.fta-companies-au.com/l/100590179/Ifeelgood-24-7-Australia-Pty-Ltd-in-Coopers-Plains-QLD Fusion, J. (2017). What Is the Target Market for Fitness Gyms? Retrieved on 2nd May 2017 from https://smallbusiness.chron.com/target-market-fitness-gyms-3354.html Grisanti, S. (2002). Industry of Illusions: Health and Fitness Industry Scams, Frauds, Fakes, and Personal Trainers Exposed. Rivercat publisher. Ifeelgood24/7 health clubs. (n.d). Health club brand and marketing. Retrieved on 2nd May 2017 from https://enso.com.au/case-study/ifeelgood-247-health-club-branding/ Ifeelgood24/7. (2017). Ifeelgood24/7. Retrieved on 2nd may 2017 from https://ifeelgood247.com.au/ Mantia, D. Lee, P. (2000). An Analysis of the Status of the Fitness Industry. First edition. Bostor university. Mercer, P. (2015). The tough world of the Australian fitness industry. Retrieved on 2nd May 2017 from https://www.bbc.com/news/business-34616847 Piwek, L., Ellis, D.A., Andrews, S. Joinson, A. (2016). The Rise of Consumer Health Wearables: Promises and Barriers. Journal of health and fitness. Vol.13, no.2. Sharkey, B. Gaskill, S.E. (2007). Fitness Health. Sixth edition. Montana. Thompson, Walter. R Facsm, Ph.D. (2016). Worldwide Survey of fitness trends for 2016. Journal of Health and fitness. Vol.16, no.6. Wilson, A. (2002). Marketing Audit Handbook. First edition. Great Britain. Yelp. (2017). Ifeelgood24/7 review. Retrieved on 2nd May 2017 from https://www.yelp.com.au/biz/ifeelgood-24-7-indooroopilly-2 Yelp. (2017). Top 10 Gyms in Melbourne Victoria. Retrieved on 2nd May 2017 from https://www.yelp.com.au/search?cflt=gymsfind_loc=Melbourne+Victoria Yeoman, I. Beattie, U.M. (2004). Sport and Leisure Operations Management. First edition. London.

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Sweden Politics

Sweden Politics The first words of Sweden's constitution, the Grundleg, state that all public power in Sweden comes from its people. This is very obviously saying that Sweden is a democratic nation. This democracy is based on parliamentarism, meaning that confidence and support from the parliament, the Riksdag, are required for making all major decisions. If the cabinet (sometimes called simply the Government) does not receive support from a majority in the Riksdag then it may be forced to resign before its term has expired. This parliamentary system has been unicameral since 1970 and contains 349 members. These members are elected every four years. These three details (Grundleg, Riksdag, and the democratic system) are the basis of Sweden's political system. Nearly all of its politics can be traced back to these basic principles.The Grundleg is split into four different laws. They are called the Instrument of Government (Regeringsformen), the Act of Succession (Successionsordningen), the Freedom of the Press Act (Tryckfrihetsforordningen), and the Fundamental Law on Freedom of Expression (Yttrandefrihetsgrundlagen).A commemorative coin of the 150th anniversary of t...These laws serve as a basis for how Sweden is ruled. They also serve to protect the citizens' freedoms and rights and were revised from their original rendition in 1975 in order to keep up with changed issues.The Instrument of Government contains much valuable information. As I have stated it starts with the statement, "All public power in Sweden proceeds from the people." Another statement in the Instrument of Government is, "The king or queen who occupies the throne of Sweden in accordance with the Act of Succession shall be the head of state." This tells us that Sweden is still technically a monarchy and the king is the Kreifels 2 head of state but he no longer holds any authority in the governing of the state. His task...

Summertime Dues Essay Example | Topics and Well Written Essays - 500 words

Summertime Dues - Essay Example text is narrative since it captures the interest of the reader while focusing on the central theme of the character that students adopt during summer jobs. In addition, Kirn’s text takes the form of an expository text since it informs the reader about summer jobs and the lessons drawn from most of these jobs (Cooper et al. 146). The main theme of Kirn’s text has a basis on the character that students espouse during summer jobs. In this case, Kirn noted students who failed to work during the summer and choose other pursuits found themselves disadvantaged since they failed to learn some traits in modern day work although some of these traits may be mainly negative (364). In this case, Kirn is of the view that these characters developed during summer jobs are crucial in future jobs. Conversely, Kirn is of the view that summer jobs are merely political schemes or entitlement programs hatched to keep unruly kids busy and away from their parents (365). Kirn’s writing style is interesting. In this regard, only a few writers are able to inform as well as hold the reader’s interest all through the text. Kirn is in the group of exceptional writer, and the most interesting part of his style is that the article is informative, and it is thought provoking. In this case, this style of writing makes the reader to beginning questioning the rationale of summer jobs. In addition, the style of writing is interesting since it evokes a feeling of the need to prepare students by teaching them ethical practices before engaging in summer jobs. While it is evident that Kirn’s article is both expository and narrative, it would have been more appropriate for Kirn to strike a balance between the uses of these text types in the article. In this regard, the article appears to be more of a narrative. In effect, Kirn failed to present more facts on summer jobs by primarily dealing with his personal experiences. However, it would have been more appropriate for Kirn to present more

Organisational Behaviour and Human Resource Management Southwest Research Paper

Organisational Behaviour and Human Resource Management Southwest Airlines - Research Paper Example Southwest Airlines is a well known name in the American aviation industry. It is the largest domestic carrier in United States operating more than 3000 flights a day. The company is a huge success story due to its record continuous profits, even in years when other airlines were suffering. The company was founded in 1971 and since 1973 to 2003 the company never recorded an annual loss. This strong financial record has forced management gurus to study the company in detail in order to understand the factors behind its success. Southwest Airlines only flies within United States and even then the company has done extremely well over the past three and a half decades. The friendly organizational culture of the company may be one of the reasons behind this tremendous success. In this report Southwest Airlines will be discussed in great details and a thorough SWOT analysis will be conducted. Organizational behavior and leadership within the company will be discussed alongside with human re source management issues. Details of organizational culture and structure will also be included in the report. In the end future directions of the company will be analyzed and discussion will be made on how it will try to launch its operations globally. Recommendations will also be made at the end. Background Southwest Airline has always used a strategy that is not widely practiced in the aviation industry. The company uses cost leadership approach in its business operations. Since its inception the company has targeted shorter routes and has tried to fly more flights between cities. Due to this approach Southwest Airline has been successful in gaining a significant market share in the country. The company has been successful in lowering costs to an amazingly low level and by doing this it has knocked out its competitors (Bunz & Maes, 1998). With very low fare it is a first choice of cost conscious frequent travelers. The company uses a variety of techniques to lower its costs down and maintains profitability by utilizing its resources in an efficient manner. An example would be the plane of Southwest Airlines where there is no first class seating available. All the seats are labeled economy class because it allows more seats in the plane. This is one example of how lower costs is achieved by South West Airlines. Southwest Airline has also achieved success because of its inspirational leadership. The CEO of the company for a long time was Herb Kelleher. His charismatic leadership is one of the major reasons why the company did well for a long time (Gibson & Blackwell, 1999). The business strategy of the company has been of lowering costs and increasing efficiency, and charismatic leadership blends well with such a strategy. The organizational culture of the company is also commendable. Southwest Airline has a very friendly culture and employees are encouraged to take initiatives. Employees are also treated in a good manner and this is what motivates them to wo rk hard. Workers of the company are a major reason why company has always been successful even in tough economic times. Employees are given power to take decisions and this is why they are able to come up with innovative ideas and this helps the company at the grass root level. The company only flies short routes with United States and it

Organizational Behavior-Communication Essay Example for Free

Organizational Behavior-Communication Essay 1. Present which channels of communications should be emphasized and how these channels will be used to ensure that the traditional departments (e.g., IT, human resources, customer service, and sales) at SWC headquarters have necessary accurate and timely information. Communication in an organization or company is very important in achieving goals and objectives. It is oftentimes used in relaying information, messages and issues that concern the success of a company or organization. It is the medium used by most of the high ranking officials and members to have an organized and timely delivery of information in every office or department for instance. Various types of communication or channels had been used. These communication channels are used by the companies to convey and interact well with the employees in order to improve and attain growth of the organization. There are two types of channels—indirect and direct communication. Indirect communication is used when the interaction is not face-to-face. It uses medium such as different types of technologies like computers, monitors and among others. The most common type of indirect communication is the teleconferencing.   On the other hand, direct communication is a face-to-face type of communication. This is common when all of the members of the team are present in just one area. 2. Which channels will be key to those work teams with all members located within headquarters? In the case of SWC, all of the members of the team are within the headquarters, it is best to use direct communication. In relaying this message , a memo can be sent to the members of the team to inform them of the activity that will be done within the headquarters. It is a common knowledge that doing a meeting or gathering within a certain place when all of the people are present, it is best to employ the direct communication. If the head of the department do not have the time to write a memo the most common thing done is to send an email to the members stating the information and issues that should be discussed and later on meet face-to-face with the members. It is not advisable that the leader will just send an email to all the members even if all are present within one area. On the other hand, an email might be good to relay the information fast and easy but still it connotes something to the members. The members might think that the leader of the team is not interested in talking with them. So, there are also strengths and weaknesses of these channels. But in this case, a good leader nurtures a relationship with the members through constant socialization, constant talking with them and assuring that the company is still wants them and will be like a friend that whenever the company decides to change leadership and people the members will be the first to know. It is showing of sincerity with the members of the team. In a study done by the Harvard business school, they projected what a good manager is. They found out that the effective manager spends more than 80 percent of their time in interacting with their personnel and staff. Furthermore, their study said that interaction and conversations within the working area is important in leading a company or organization. It is human capital and social capital that is working in order to achieve and create what the company wants such as increasing productivity while enhancing innovation. In another research done by Ron Burt from the University of Chicago, a leading researcher on the social capital of managers has found, through numerous studies, that certain patterns of connections that individuals build with others brings them higher pay, earlier promotions, greater influence, better ideas and overall greater career success. Burt believes that good social capital provides a much higher return on investment in human capital the two work together. (K rebs, 2005) In another research done at the Norwegian school of economics, a manager or team leader with a better social networking were more productive since they are sincere with their work, they can easily coordinate with the members without hesitation and coordinate tasks in order to finish a certain project and accomplish the goals and objectives of the project (Krebs, 2005). 3. We may have virtual self-managed teams with members located in different parts of the world. The members have yet to meet each other. These teams are each focusing on designing and delivering specific products to certain customers by designated dates. On the other hand, while face-to-face interaction is important in achieving productivity the introduction of various technologies cannot be ignored. Some of the teams of SWC are located in various areas where there is difficulty of meeting face-to-face. In this kind of interaction, teleconferencing has been used by many organizations and companies in order to hold a meeting or to discuss an issue that concerns the company. Also, one of the successful interactions is through networking. This technology helps individuals communicate with each other even if it is across the world. It is a laborious and costly though but once it is set up many of the staff outside the headquarters will benefit from it. From this networking there will be better information flow and exchange of communication among the team members(Lussier, 2005) If SWC were to consider the virtual self-managed teams, below are some key areas that would be evaluated. A virtual self-managed team has been around the globe today. It is used by the outsourcing companies such as call centers, medical transcriptionist, and even tutorials online. Through the introduction of the technology people have embraced this and been nurturing and disseminating it to the others. But before going into a deeper context of the virtual self-managed team, a creation of this team is very important such as choosing the right person to manage and disseminate information. There are a lot of criteria in choosing the person. One of this is the knowledge and skills on the technology that will be used in the entire implementation of the project or program. Individuals who are adept with various types of technologies and willing to be trained again and again just to ensure that there will be no problems later on in the implementation.   Individuals who have lots of connections and networks that can assist them with their problems in terms of technology. Individuals who are willing to share later on their knowledge and not be tacit about the new information and studies so that there will be transfer of skills., and someone that cannot only design programs but can facilitate information flow and sharing of knowledge. a. What communication channel(s) would you recommend for the initial meeting? For the initial meeting of the team, it would be best that is done face-to-face. This is the first meeting so it should build rapport with each other. Even if there are the use of technologies later on, at least during the initial meeting and introduction of each other there already a communication among them. b. What communication channel(s) would you recommend as key interactions (you are not limited to those channels listed in the exhibit)? Later on, after the initial meeting the team can discuss issues through teleconferencing, phone calls, chat messengers and among others that might not require the presence of each other and spend costly fares just to be in one place. Organization of the issues beforehand is also important because this will identify how urgent the meeting should be or is it just one of the meetings and phone calls would be enough. c. Explain how these teams will meet the challenges of each of the stages of group/team development. Engaging in this kind of set-up, virtual self-managed team, is difficult to maintain though. It will require energy because this does not only entail communication but it also needs feedback and learning (source) among the team members. In order to meet these challenges there should be a constant communication even it is called â€Å"virtual† because through this monitoring can be done as well as learning along the way. d. What challenges does diversity present? What must be done to meet these challenges? Diversity in people is very challenging. Every person has its own personality, culture and attitude. Constant learning through trainings can be a good answer to it. e. From a communications point of view, what are the advantages and what are the disadvantages of virtual self-managed-teams? Virtual self-managed team is cost-effective. The only costs that will be incurred are the gadgets that will be used during the networking and conferencing. It can also be done anywhere and anytime of the day. Just put the set up and voila there will be a meeting in the middle of beach. On the other hand, it has also disadvantages. Since it will not require the presence of the person it does not nurture a relationship and does not build rapport among the team. Oftentimes than not, the reaction and the feelings will be not be felt if it is only in the monitor or phone calls. Conversations can be faked and might build walls.

Charles Dickens - Depiction of the Hard Lives of Children :: European Literature

Every author has a certain theme to all of their novels, no matter how different they may be one can always see something within a story that links to another one of the authors stories. The themes are also different for each author, some being happiness where the characters have good luck, while other novels are sadder, and have darker themes to them. One author who has a darker theme that is connected through his books is Charles Dickens; the theme that can be found in most of his novels is one where the main character is mostly a child and they are going through a hard time in their life, but how he knew about the hard lives of children has been wondered about before and there is proof that he either had done research on it or experienced the oppression himself in his own life. Great Expectations was written in the 1800s and has escalated to the point of being one of Dickens' most well-known novels. In the novel the main character, Pip, is a child whose parents had died when he was younger. So he is forced to live with his older sister, Dickens gives the impression that Pip's sister actually hates her younger brother; she also beats him repeatedly with "The Tickler" when she sees that he has been disobedient. The only friend he truly has at the beginning is Mr. Joe, his sister's husband; who is also oppressed by his wife. Even Mrs. Joes friends oppresses Pip when they all come over for dinner, talking about him as if he doesn't exist or that he isn't there. As the story goes on he receives word that he will be sent to Miss Havisham's house to play. Pip's life changes throughout the story, the boy getting some good fortunes and some bad ones as well. (Dickens, 1999) Another one of Dickens' more famous stories in which the child character goes through a hard life is Oliver Twist. In this novel the boy, Oliver, is an orphan who is raised in a corrupt environment until he met his aunt. His mother had died when she was giving birth so he had no relatives other than his aunt. The orphanage he had lived at was abusive, and after asking for more food one time he was sold to an abusive man. He eventually ran away and joined

Hermeneutic Gaps in “Young Goodman Brown”

1) Explain the hermeneutic gaps to be found in â€Å"Young Goodman Brown† and in â€Å"The Masque of the Red Death. † See A Study Guide for American Literature to 1900, page 99. As readers, we come across pieces of information that are deliberately withheld by the writer. These information or hermeneutic gaps can range from trivial details to crucial parts of the texts that become the main interest of the reading process. Gaps can both be temporary and resolved at some point of the story or permanent and remain unsolved even after the end.Permanent gaps exist both in the story and in the text, for the information is never given and readers must take a dynamic participation to â€Å"reconstruct† and make the text signify. Gaps enhance interest and curiosity, add suspense and contribute to achieve later maximum impact. Both Hawthorne as well as Poe, supreme masters of the narrative techniques handle hermeneutic gaps brilliantly. Within â€Å"Young Goodman Brownâ⠂¬ , Hawthorne deals with Good and Evil resorting to allegorical features and intermingling gaps, both temporary and permanent.The voyage this young man takes through a gloomy, spectral forest, his companion with the serpent-like staff and even Faith? s pink ribbons stand as temporary gaps that hold our interest in the story. The final question we are left with (Was it a dream? ), is a good example of a permanent gap that leads us to examine many elements that will, in another level , stand as symbols of a deeper degree of significance. Poe gives us a new approach to fiction highlighting the importance of Aesthetics and condemning didacticism. The â€Å"Art for Art? sake† concept is a big step towards the New Criticism theory in which the text should stand out for its own, without considering the circumstances that deal with its composition and/or the particularities of the authors’ biographies.In this new esthetic criterion, which foreshadows the later known Close An alysis, literary devices and techniques take a prominent protagonism. â€Å"The Masque of the Red Death† draws different interpretations in its multiple significance and shows that it is not only a mere tale of horror. Poe? â€Å"theory of unity or impression† proves perfectly demonstrated in it, for everything is carefully calculated to contribute to the story? s organic unity and strong impact. Its prevailing Gothic mood and mysterious atmosphere are enhanced by missing details that readers must â€Å"recreate† in order to find an explanation to the temporary and permanent hermeneutic gaps that appear. The seventh black room with its scarlet windowpanes and the ebony clock, both permanent gaps, takes us into a deeper significance of symbolism, too.The horrid disguised figure, that enters the castle and later reveals itself as the Red Death, stands as a temporary gap as well as the colours and design of the seven rooms, which Poe himself relates to the cycle of life. 2) Discuss the place and time settings of the excerpts you have read from the works of Frederick Douglass and Harriet Beecher Stowe. See A Study Guide for American Literature to 1900, pages 130-33. In their writings, both Frederick Douglass and Harriet Beecher Stowe dealt with slavery.Both showed testimony of the cruelties of the â€Å"institution† and exerted strong influence on the public opinion, as well as they proved effective in supporting the antislavery movement. Nowadays, some of the slave narratives are regarded as historical documents and others also as texts, for they are worthy of a prominent position in the canon of American Literature for its superb command of the rhetorical figures. Such the case of Frederick Douglass. As a politician, he embellished his writings and showed an outstanding mastery of the language.Douglass attained a political career and came to be one of the most important black political leaders in American History. His writings were li nked to his political concerns. In his â€Å" From the Narrative of the Life of Frederick Douglass† he places his story in Maryland, the slave state in which he was born. As we know, settings are far from being incidental and play a significant role in texts, for they affect other narrative elements( theme,plot, characterization).Thus, his biography highlights the ignorance of his own birthday and his father? s identity as well as tells about the separation that babies experienced from their mothers predicting the sufferings slaves went through. Although places are not described in detail,his portrait of the Chesapeake Bay serves to contrast his submission against the freedom of the â€Å"mighty ocean†. Finally, New Bedford is the place where,now a free man, he engaged himself in â€Å"pleading† the cause of his brethen. Place setting stands for a certain kind of evolution or growth he is forced to go through in order to become a respectable man and make his dre ams of freedom true. Harriet Beecher Stowe wrote from the position of a religious woman, raised in a family of preachers and social reformers. She displeased the Fugitive Slave Act of 1850 and subscribed to the romantic racialism of her time. She created a universally famous classic treating the theme of evil in its theological,moral,economic and political dimensions.Her novel is a combination of different sources,blending sentimentalism and realism. In â€Å"Uncle Tom? s Cabin† settings cover other dimensions such as the social context and historical milieu in which the plot is developed. Chapter XXX describes the slave wharehouse in New Orleans, the men? s sleeping room, the women? s sleeping room and the auction room. But she does not resort to lengthy expository description of setting. Instead, she gradually integrates them to the text giving them a cinematic treatment as if a camera were moving slowly across the scene.The mythological setting she describes at the beginni ng clearly emphasizes the slaves? feelings. The contrast between the neat exterior and what is happening inside highlights one of the themes: hypocrisy. Characters and locations are perfectly attuned and Uncle Tom? s mood strongly opposes the gay atmosphere of other slaves while mother and daughter grieve singing together and despairing. People function as part of the setting and day contrasts night,its darkness and shadows reflect the characters? feelings.

Explain the Difference Between Sequence of Development and...

Task 2 CYP 3.1 (1.2) Explain the difference between sequence of development and rate of development and why is this difference important. Sequence of development refers to the normal sequence in which children learn different skills, and the rate of development refers to the speed in which a child will develop. However, according to Burnham et al (2010) the difference between the sequence of development and the rate of development is that the sequence refers to the normal or expected sequence in which children learn different skills. The rate of development refers to the speed in which a child will develop. However the sequences are common among most children but the rate in which they develop the skills changes. The sequence and rate†¦show more content†¦It is the same with all the other areas of child development, such as social, intellectual and language some children do not go through the expected sequence of development. However, it is important to observe and note the difference between sequence of development and rate of development, when working with children so that the child’s needs are met. For instance if a child shows delays in any aspect of their growth, taking into account their background, health and environment in which they are growing up, as these factors will affect all areas of development. Tassani et al (2010) states that the difference between sequence of development and rate of development helps identify child’s needs during their stages of their school years. This will help the school to plan and ensure that the child has enough support they require in areas they are struggling with. It is important to be aware of each child’s development as this will give us the knowledge and understanding on how a child is developing so that any concerns or problems are easily spotted , and then investigated and offer the required support. For instance a child with language problems can then be referred to a speech therapist who would then work with the school to implement ways or skills that will help the child. If theyShow MoreRelatedExplain the Difference Between Sequence of Development and Rate of Development and Why the Difference Is Important.1465 Words   |  6 PagesCYP3.1 Outcome 1.2 Explain the difference between sequence of development and rate of development and why the difference is important. It is important to know the difference between the sequence and the rate of development as it helps to identify the Childs needs during the stages of their school years. 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